The ICCID (Integrated Circuit Card Identifier) is a 19–20 digit number unique to each SIM or eSIM. Sharing it when you contact us lets our team identify your exact eSIM and resolve things faster.
Where to find it
- Coral eSIM app / account page (recommended): shown on your eSIM's detail screen — available even before installation
- iPhone: Settings → Cellular → select the line → "ICCID"
- Android: Settings → About phone → SIM status → "ICCID" (location varies by model)
An ICCID doesn't identify you personally, but please avoid posting it publicly on social media — sharing it with our support team is all that's needed.