How to delete your account and personal data

Q: How to delete your account and personal data

To delete your account, please contact our support team . We'll verify your details and process the deletion (deletion may also be available under account settings — worth checking there first). Before you delete : Any active eSIM's remaining data and validity will become unusable. We recommend waiting until your trip is over You'll lose access to your order history and receipts — download any you need beforehand Account deletion cannot be undone How we handle your data : your information is used only as needed to provide the service. When you request deletion, we remove it in line with our privacy policy, except for records we're legally required to retain (such as transaction records). See our privacy policy for full details.

Question

Accepted Answer

To delete your account, please contact our support team. We'll verify your details and process the deletion (deletion may also be available under account settings — worth checking there first).

Before you delete:

Any active eSIM's remaining data and validity will become unusable. We recommend waiting until your trip is over
You'll lose access to your order history and receipts — download any you need beforehand
Account deletion cannot be undone

How we handle your data: your information is used only as needed to provide the service. When you request deletion, we remove it in line with our privacy policy, except for records we're legally required to retain (such as transaction records). See our privacy policy for full details.