Error: "This code is no longer valid"

Q: Error: "This code is no longer valid"

This error means the QR code (eSIM profile) has already been used once . Each eSIM QR code can only be installed one time. Please check: Is the eSIM already installed? Look in Settings → Cellular (SIMs) — if it's already listed, there's no need to scan again Was this eSIM installed and then deleted before? A deleted eSIM cannot be reinstalled with the same QR code If you never installed it, or deleted it by mistake, contact our support team — we'll check the status and help you out.

Question

Accepted Answer

This error means the QR code (eSIM profile) has already been used once. Each eSIM QR code can only be installed one time.

Please check:

Is the eSIM already installed? Look in Settings → Cellular (SIMs) — if it's already listed, there's no need to scan again
Was this eSIM installed and then deleted before? A deleted eSIM cannot be reinstalled with the same QR code

If you never installed it, or deleted it by mistake, contact our support team — we'll check the status and help you out.